#1 Taiwan’s Trusted Web SMS Platform
One Platform for Messaging Campaigns Built for Taiwanese Businesses
Reimagine how you connect with your audience through powerful SMS Messaging Campaign solutions — a single platform that brings together both SMS and WhatsApp for businesses in Taiwan.
Reach thousands of customers across Taiwan with campaigns built for speed, consistency, and measurable results. Our platform is the trusted choice for companies that want to strengthen engagement and create long-term customer relationships.
24/7 Customer Support – We're always here to help.
Chosen by Many in Taiwan
Why Businesses in Taiwan Prefer Our Web Portal
A unified solution for SMS & WhatsApp — designed for scalability, reliability, and measurable campaign performance.
Single Platform, Dual Channels
Easily manage both SMS and WhatsApp from a single, intuitive platform. Trusted by organisations in Taiwan and around the world since 2003.
Taiwan-Ready Compliance
Send every SMS Messaging Campaign with confidence. Our platform ensures delivery meets Taiwan’s telecom regulations, giving your brand credibility and trust.
Powerful Campaign Tools
Maximise effectiveness with tools such as live reporting, personalised messaging, contact list management, and flexible scheduling options.
Messaging That Adapts
Support for long and Unicode SMS plus two-way communication for replies, confirmations, and customer assistance. Run WhatsApp broadcasts without needing groups.
Global Reach & Reliability
Expand beyond Taiwan to more than 200 countries with intelligent routing. Built-in retries for up to 36 hours help ensure delivery even if recipients are offline.
Clear Pricing & 24/7 Support
No setup charges, no monthly commitments — simply purchase credits as you go. Get 24/7 support via email, phone, or chat.
Our Dashboard
All-in-One Campaign Management for Taiwan
Take full control of your SMS Messaging Campaign in Taiwan with our user-friendly online dashboard — built for speed, accuracy, and efficiency.
Delivery Report
Monitor campaign performance instantly with detailed delivery reports that give you complete transparency and accountability.
Customised Message Personalisation
Add customer names, purchase info, or promo codes to each SMS, making your campaigns more engaging and driving stronger responses.
Run SMS Surveys, Contests & Promotions
Launch SMS surveys, run contests, or create special promotions to capture customer feedback, reward participation, and build loyalty.
Import Contact Numbers via File Upload
Upload contact lists directly from spreadsheets to save time and avoid repetitive manual entry.
Phone Book Management
Organise, segment, and categorise your database for highly targeted SMS Messaging Campaigns tailored to each audience group.
Smart Message Scheduler
Plan and schedule messages for the right time and date, maximising delivery success and campaign effectiveness.
SMS Solutions
Feature-Rich SMS Messaging Campaigns for Taiwan
Our Web SMS platform is equipped with everything you need to ensure every SMS Messaging Campaign is delivered clearly, effectively, and without limitations — regardless of language or content.
Extended Message Length
Send texts that extend beyond 160 characters as one seamless message, so your communication remains smooth and easy to follow.
Full Unicode Compatibility
Connect with customers in multiple languages — including Traditional Chinese, Japanese, Arabic, and more — with full Unicode compatibility.
Interactive Two-way SMS
Transform one-way notifications into interactive exchanges. Allow customers to reply directly to your SMS for confirmations, support, feedback, or stronger relationship-building.
WhatsApp Solutions
Activate Global Engagement on WhatsApp.
Engage customers in Taiwan and worldwide with precise, impactful communications that complement your SMS Messaging Campaign strategy.
Transform Business Communications with WhatsApp Messaging
Our platform allows businesses to send large-scale, one-to-many WhatsApp messages that arrive as private, individual chats — no group setup required. Ideal for promotions, service notifications, appointment reminders, or urgent alerts that capture attention and deliver results.
Expand your global audience
Boost customer interactions
Achieve higher open rates
Enjoy cost-effective communications
Worldwide Messaging
Expand Globally with SMS Messaging Campaigns
Send your communications to more than 200 countries using intelligent routing and full compliance with international standards. From Taiwan, you can extend your reach effortlessly and build stronger connections with customers worldwide.
Use Cases
The platform accommodates a broad range of use cases and can be customized to meet your precise requirements.
Marketing & Promotions
- Flash Sales & Limited-Time Offers: Create urgency (e.g., '2-hour flash sale starts NOW! Use code FLASH20').
- Discount Codes & Coupons: Deliver exclusive deals directly to subscribers.
- New Product/Service Announcements: Inform loyal customers first.
- Event Promotions & Reminders: Drive registrations and attendance for webinars, sales, or physical events.
- Loyalty Program Updates: Share points balance, reward availability, or special member perks.
- Abandoned Cart Reminders: Gently nudge customers to complete their purchase (use sparingly).
- Personalized Offers: Send targeted promotions based on past purchase history.
Customer Service & Support
- Appointment Reminders: Reduce no-shows for doctors, salons, interviews, etc. (e.g., "Your appointment with Dr. Smith is tomorrow at 2 PM").
- Order Confirmations: Instantly confirm a purchase (e.g., "Thanks for your order #12345!").Shipping & Delivery Updates: Provide real-time tracking info (e.g., "Your package is out for delivery!").
- Support Ticket Updates: Notify users about responses or status changes on their support requests.
- Service Outage Notifications: Inform customers about interruptions and expected resolution times.
- Feedback Requests & Surveys: Send short links to gather quick feedback after an interaction or purchase.
- Billing Reminders & Payment Confirmations: Alert customers about upcoming due dates or confirm successful payments.
- Two-Way Customer Support: Allow customers to text a keyword (like HELP) to initiate basic support or request a callback."
Operations & Logistics
- Delivery Driver ETAs & Updates: Allow customers to track driver location or receive arrival notifications.
- Appointment Confirmations (Interactive): Ask users to reply Y/N to confirm attendance.
- Shift Scheduling & Reminders (Internal): Notify employees about their upcoming shifts or open slots.
- Inventory Alerts: For businesses needing quick stock level updates.
- Field Service Updates: Inform customers when a technician is dispatched or en route.
Hospital and Healthcare
- Public Health Advisories: Disseminate information about local outbreaks, health warnings, or recalls.
- Emergency Clinic/Hospital Notifications: Inform the community about facility closures, diversions, or emergency protocols.
- Blood Drive Notifications & Reminders: Encourage donations and inform donors of upcoming drives.
- Disaster Response Coordination: Communicate with staff and affected public during critical events.
Security & Authentication
- Two-Factor Authentication (2FA/MFA): Send verification codes to confirm user identity during login or sensitive transactions (still common, though app-based authenticators are often more secure).
- Password Resets: Send temporary codes or links to allow users to reset forgotten passwords.
- Fraud Alerts: Notify users of suspicious activity on their accounts (e.g., banks, credit cards).
- Account Verification: Confirm phone number ownership during signup.
Reminders & Notifications
- Event Reminders (Non-Marketing): Reminders for meetings, community events, etc.
- Payment Due Dates: Personal reminders for bills, loans, etc.
- Subscription Renewal Notices: Alert users before their subscription renews.
- Medication Reminders: (Though dedicated apps are often better).
Have Questions?
Frequently Asked Questions (FAQs)
Get quick answers about using Mocean’s Web Portal in Taiwan to run SMS Messaging Campaigns and WhatsApp broadcasts.
MoceanAPI delivers a complete suite of communication tools — including SMS API, plus APIs for WhatsApp, Voice, Number Lookup, and Verification. For businesses that prefer simplicity, our Web Portal makes it easy to launch SMS broadcasts and campaigns without technical complexity.
Yes. With MoceanAPI’s SMS API, you can reach customers in more than 200 countries, supported by fast and reliable global delivery.
Just log in at moceansms.com and you can send bulk SMS instantly — no coding required. It’s the ideal solution for companies looking for a straightforward, user-friendly way to manage messaging.
Absolutely. MoceanAPI is aligned with Taiwan’s telecom requirements, giving businesses peace of mind with safe, secure, and compliant communications.
Get Started with MOCEAN Web Portal!
Ready to take your business messaging further in Taiwan? Create your free account and test the Web Portal with 10 complimentary credits. No setup costs, no monthly fees — just top up whenever you need more.
Let’s Talk – We’re Here to Help
Need guidance on launching your SMS Messaging Campaign in Taiwan? Reach out at sales@moceansms.tw or fill out the form below — our support team is available 24/7 to assist you.