About MOCEAN
Who We Are
Empowering Taiwanese Businesses with a Smarter Web Portal
Since 2003, MOCEAN has been helping businesses in Taiwan simplify communication through a powerful, feature-rich web portal. From neighbourhood cafés in Taipei to fast-scaling tech startups in Hsinchu, we make it easier for companies to engage their customers — whether that’s sending appointment reminders, service updates, or running large-scale SMS Messaging Campaigns and WhatsApp broadcasts.
We understand how business operates in Taiwan — fast-moving, customer-focused, and built on strong relationships. That’s why our platform grows with you, from local SMEs to established enterprises, offering an intuitive dashboard, real-time reporting, smart scheduling, personalised messages, phone book management, interactive promotions, vouchers, and seamless contact uploads — all supported by a dedicated team available 24/7.
Let’s transform business communication in Taiwan, one message at a time.
Our Vision & Mission
Strengthening Connections for Taiwanese Businesses
At MOCEAN, our goal is clear: to help businesses in Taiwan maintain strong customer relationships through an easy-to-use enterprise messaging platform. Secure, efficient, and reliable — we make SMS Messaging Campaigns part of your everyday workflow, complete with live delivery tracking and 24/7 expert support.
Our Vision
To be Taiwan’s most trusted partner for enterprise messaging, offering scalable and user-friendly tools that make customer engagement effortless and impactful.
Our Mission
- Deliver dependable web-portal solutions with real-time reporting and exportable campaign insights.
- Make SMS Messaging Campaigns simple for businesses of all sizes, with built-in scheduling, personalisation, and contact management.
- Enable secure communication needs such as 2FA/MFA, password resets, fraud alerts, and account verification.
- Empower Taiwanese companies to connect with confidence — locally and globally — with coverage spanning 200+ countries.
What Makes Us Different
Why Taiwanese Businesses Choose the MOCEAN Web Portal
At MOCEAN, we make it easier for companies in Taiwan to build lasting customer relationships with a powerful yet simple-to-use platform for SMS Messaging Campaigns. Here’s what sets us apart:
Global Reach with Local Expertise
Deliver campaigns from Taiwan to more than 200 countries, supported by intelligent routing and compliance that ensure your messages arrive where they matter most.
Performance You Can Trust
Run SMS Messaging Campaigns at scale with confidence. Track delivery in real time with transparent, detailed reports that give you complete visibility.
No-Code Tools Built for Teams
Skip the technical barriers — our intuitive dashboard lets you send broadcasts instantly, manage contact lists, and more.
Support That’s Always There
Our customer care team is available around the clock via email, phone, or chat, making sure your messaging runs without interruption.
Got Any Questions?
Frequently Asked Questions (FAQs)
Find quick answers about using MOCEAN’s Web Portal in Taiwan. Learn how to schedule SMS Messaging Campaigns, monitor delivery status in real time, and export campaign reports — all with zero hassle.
MoceanAPI delivers a complete suite of communication tools — including SMS API, plus APIs for WhatsApp, Voice, Number Lookup, and Verification. For businesses that prefer simplicity, our Web Portal makes it easy to launch SMS broadcasts and campaigns without technical complexity.
Yes. With MoceanAPI’s SMS API, you can reach customers in more than 200 countries, supported by fast and reliable global delivery.
Just log in at moceansms.com and you can send bulk SMS instantly — no coding required. It’s the ideal solution for companies looking for a straightforward, user-friendly way to manage messaging.
Absolutely. MoceanAPI is aligned with Taiwan’s telecom requirements, giving businesses peace of mind with safe, secure, and compliant communications.
Get Started with the MOCEAN Web Portal Today
Ready to level up your business communications in Taiwan? Create your free account today and receive 10 complimentary test credits to launch your first SMS Messaging Campaign with our intuitive web portal.
Let’s Talk – We’re Here for You
Have a question? Reach us at sales@moceansms.tw or fill out the form below — our team is available 24/7 to provide fast, friendly support.